We may obtain personal information when you place an order with us, sign up for one of our training courses, or engage with us when we ask you for feedback.
When you place an order with us, we may call you to ensure that we are fulfilling your order according to our own high standards and in accordance with your expectations. We may also ask for feedback about the services and products we offer. It would greatly assist us if you could let us know of any way that we can improve our service to you.
When we communicate with your either verbal or written, we may ask you to tell us a little about yourself and/or your organisation, so that we can continue to offer the very best personal service. We will make good use of this information to let you know about new products and services that you may find of interest and about updates to our websites. The information helps us understand more about which products and services are of interest to you, so we can further refine our documentation, processes and procedures to better meet your needs. Our goal is to make certain that we continue to offer you the kind of service you want and the products you need.
We process data in compliance with UK Data Protection legislation. We follow extremely strict security procedures for storing information, and preventing unauthorised access to it.
We analyse customer statistics, sales, traffic patterns and related site information, however, we will not pass any personal information on to third parties without your consent.
We will at any time, at your request, provide you with a copy of any personal information that we hold about you. You may at any time ask us to remove your personal details from our mailing list by sending an email with 'Unsubscribe' in the subject line to firstname.lastname@example.org
Thank you for your valued custom.